VeriSM™ Foundation

Main subjects

  • The Service Organization
  • Service Culture
  • People and Organizational Structure
  • The VeriSM™ Model
  • Progressive Practices
  • Innovative Technologies
  • Getting Started

details exam

  • Duration: 1 hour
  • Number of questions: 40 (Multiple Choice)
  • Pass mark: 65%
  • Open book: No
  • Electronic equipment: No
  • Level: Foundation
  • Available languages: English, Brazilian Portuguese

REQUIREMENTS

  • None. 
CARGA HORÁRIA
16 HORAS

NÍVEL
FOUNDATION

PARCERIA:

VERISM™ FOUNDATION

 

.

 TARGET GROUP

VeriSM™ Foundation is suitable both for professionals who are new to Service Management as well as those already working within a Service Management environment. This includes graduates and undergraduates, managers, service owners/managers, executives and IT professionals.


Purpose

VeriSM™ Foundation focuses on the VeriSM™ model which emphasizes the focus on value, on outcomes and an organization’s goals. It also includes a unique management mesh, the guidance for choosing the appropriate management practices to establish the product or service. It gives context to Service Management in the digital age and looks at how emerging technologies and progressive management practices can be applied to add value for the consumer.

BECOME A PARTNER

Be accredited and be part of the best company of accreditation services with the Institutes EXIN, Peoplecert and APMG and delivery of official materials

WHY BECOME A PARTNER HSI INSTITUTE

Enjoy the facilities and benefits we offer

Facilitated Payment

Flexible payment condition for you to carry out your accreditation with the Institutes.

 

l

Examination Centers

All partners of the network accredited to the Institutes, in addition to offering trainings are also authorized to apply official certification exams.

ACCREDITATION TO THE INSTITUTES

We represent the best International Institutes.
EXIN, DMI, PEOPLECERT, AXELOS, APMG

OFFICIAL MATERIALS

All materials are officially approved and kept uto date according to the guidelines of the Institutes.

POOL OF QUALIFIED INSTRUCTORS

All instructors are trained professionals with international recognition and qualification of the institutes to apply the training.

VISIBILITY

Becoming a partner and you will be visible to all national and international market

w

Doubts?

Fill out the form and we will contact you.

Desejo receber o contato via:*

E-mailCelularWhatsApp

 
 

Tenho disponibilidade para falar no período:

ManhãTardeNoite