Lean IT Foundation
DURATION
16 HOURS
LEVEL
FOUNDATION
TARGET GROUP
This exam is designed for managers or IT professionals working in organizations that would benefit from adopting a Lean approach. It is recommended that candidates have a background of 2 to 3 years’ experience in the field of IT service management.
Main subjects
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Introduction
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Customer
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Process
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Performance
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Organization
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Behavior & Attitude
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Problem Solving / Kaizen
details exam
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Duration: 1 hour
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Number of questions: 40 (Multiple Choice)
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Pass mark: 65%
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Open book: No
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Electronic equipment: No
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Level: Foundation
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Available languages: English, Brazilian Portuguese
REQUIREMENTS
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Successfully Completed an Accredited Lean IT Foundation Training.
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Training is mandatory
Purpose
The LITA Lean IT Foundation certification builds the fundamental knowledge needed to support a Lean strategy in IT organizations. Candidates will understand the Lean philosophy, how Lean looks at processes to reduce waste, how to measure performance and more. The focus of this exam lies on how to apply the Lean IT principles.
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