Lean IT Foundation

DURATION
16 HOURS

LEVEL
FOUNDATION

TARGET GROUP

This exam is designed for managers or IT professionals working in organizations that would benefit from adopting a Lean approach. It is recommended that candidates have a background of 2 to 3 years’ experience in the field of IT service management.

Main subjects

  • Introduction

  • Customer

  • Process

  • Performance

  • Organization

  • Behavior & Attitude

  • Problem Solving / Kaizen

details exam

  • Duration: 1 hour

  • Number of questions: 40 (Multiple Choice)

  • Pass mark: 65%

  • Open book: No

  • Electronic equipment: No

  • Level: Foundation

  • Available languages: English, Brazilian Portuguese

REQUIREMENTS

  • Successfully Completed an Accredited Lean IT Foundation Training.

  • Training is mandatory

Purpose

The LITA Lean IT Foundation certification builds the fundamental knowledge needed to support a Lean strategy in IT organizations. Candidates will understand the Lean philosophy, how Lean looks at processes to reduce waste, how to measure performance and more. The focus of this exam lies on how to apply the Lean IT principles.

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OFFICIAL MATERIALS

All materials are officially approved and kept uto date according to the guidelines of the Institutes.

POOL OF QUALIFIED INSTRUCTORS

All instructors are trained professionals with international recognition and qualification of the institutes to apply the training.

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