verism™ foundation

TARGET GROUP

VeriSM ™ Foundation develops the fundamental skills and knowledge that enables people involved in a service organization to deliver value to the consumer. All over the world, people consume services, products and features at an amazing rate. In the past few decades, products and services have become more connected to provide increasing functionality and intelligence. To be an effective service delivery organization, service management can no longer be confined to a single department, such as the IT sector or customer services, and must be present throughout the organization. The VeriSM ™ approach is specifically tailored to support organizations – across all spheres – and help them succeed in the world of digital services. VeriSM ™ helps organizations define their service management principles, as well as helping to develop an operational model based on an integrated selection of management practices.